Shipping policy

Thank you for choosing Aveylin. We strive to ensure prompt and efficient delivery of your orders. Below are the details of our shipping policy:

Processing Time
Orders are processed within 12–48 hours after purchase.
Once your order is processed, you will receive a tracking number via the email used to place your order.

Delivery Time
Delivery times vary based on the destination country and state.
Orders may take up to 20 business days to be delivered. However, they commonly arrive in 3–10 days.

Order Cancellation
Orders cannot be canceled once placed as they are processed immediately.
For subscription orders, cancellations must be made before the next billing date. Subscription orders cannot be canceled once they have been billed and processed for shipment.

Incorrect or Incomplete Addresses
We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer, including wrong addresses or missing apartment numbers.
If an order has an incomplete address, our customer support team will guide you on how to retrieve your item from your local post office.

Shipping Protection
If you purchased shipping protection and your order is lost in transit, we will reship it for you.
Orders held at your local post office for retrieval are not eligible for reshipment.
We are not liable for stolen packages.

Additional Information
For any issues related to shipping, such as tracking your order or retrieving packages from the post office, please contact our customer support team at infoaveylin@gmail.com.
We advise double-checking your shipping address before finalizing your order to avoid any delays or issues with delivery.

Subscription Orders
Subscription orders can be canceled anytime before the next billing date.
You may cancel your subscription at any time by contacting us at infoaveylin@gmail.com.
Once billed and processed, subscription orders cannot be canceled as they begin shipping immediately.

Promotions and Reshipments
If your subscription order included a promotional offer such as Buy 1 Get 1 Free, any reshipments will NOT include the free item or additional promotional items.

Customer Support
For any questions or concerns regarding shipping, please reach out to us at infoaveylin@gmail.com. Our support team is here to assist you.

We appreciate your business and are committed to providing a seamless shipping experience.